To help us deliver ScentTrail we have share information and data with various 3rd party apps. We list those apps here and outline the agreements in place:
We use Google Analytics to help us understand the way people use ScentTrail so we can make it better and communicate relevant information to users. To provide this Google collects anonymised statistical data about the use of our website and applications.
We use Mandrill for sending emails. To do this Mandrill stores user names, email addresses and analytical data on their usage of ScentTrail. We use that data to ensure we only send emails relevant to the individual.
Mandrill is part of the Mailchimp suite of tools and you can see their policies on GDPR here https://mailchimp.com/legal/.
Our customer support system and emails are provided by Vtiger. Customers email addresses will appear in Vtiger along with all discussion between the customer and ourselves.
We use a self-hosted version of Vtiger, hosted on UKFast Servers.
We primarily use Basecamp for internal electronic communications. It’s likely these discussions will regard certain customers from time to time, and data regarding those customers will be shared.