Client Manager

smartebusiness is an exciting place to work, an award-winning company and a clear mission to be the UK’s leading Magento Growth & Ecommerce Agency.

We are passionate about helping our clients harness the power of the internet and showing BIG changes and BIG results. We have done this over and over with clients and each time we refine our marketing methodology for even better results. Within the past 12 months, smartebusiness has worked with Siemens, Comic Relief, Swizzels Matlow, Johnsons the Cleaners, Love Hearts, Euro Car Parts, Brook Taverner, Brand XS, TMD Friction, Honeywell and Ubisoft. We founded the company in 2002, and have achieved sustainable growth every year. We’re based in the centre of Manchester, as well as offices in New Zealand.

 


Position: Executive

Salary: £18.5k

Company: smartebusiness

Vacancy Type: Permanent

What we’re looking for:

We’re looking for a passionate person who has amazing organisation skills that loves getting things done!

Responsible for:

  • Scheduling and quoting for support
  • Quoting and creating specifications for new work
  • Making all projects have milestones, resources and time allocated
  • Owning and updating the project Gantt Chart
  • Communicating with clients about current projects
  • Managing spec creep, creating change requests and quoting for additional work during a project
  • Working with Development manager and clients to create the functional specifications for the projects
  • Managing project budget
  • Managing delivery dates
  • Ensuring clients sign off all paperwork during project and that they understand what is included in the project specification and what is not
  • Managing quality control on new project before they go live
  • Understanding and planning for go live risks before they happen so that client can make decisions on what support they need

Personality:

  • Outgoing, confident, flexible
  • Good at building relationships (face to face and virtual)
  • Wit and intellect
  • Good communication skills
  • Enjoys challenges
  • Enthusiastic, committed and passionate

Salary:

Starting salary £18.5k , reviews after 3 months, and 6 months there after. We offer a very competitive salary structure depending on your level of experience. We will always pay over the current market rate. Please send your CV / Covering letter to jobs@smartebusiness.co.uk

 

GREAT REASONS TO JOIN SMARTEBUSINESS

– Bonus scheme – based on 5% of the profit divided equally by the number of employees

– Allocated training budget – 1% of turnover divided by the number of employees

– Dedicated Mentoring program by senior staff member

– Dedicated sessions for ‘exploring time’ to find and discuss new technologies, ideas, brain storming!

– Internal training courses every Friday afternoon

– Regular social smartebusiness events

– Flexi time (start between 7 and 10, go home from 3 and 6)

- One work from home day a month

- Extra holiday day each year for every year worked

- £1000 bonus paid when you reach 5 years at smartebusiness

- One extra week holiday during for your honeymoon!

- A lovely, happy place to work with great coffee!

Apply Address:
Please do not contact us if you are a recruitment agency

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